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Privacy Policy

1. Introduction

Welcome to SparkBox Studio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (https://www.sparkboxstudio.co.uk) and interact with our services.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and address (if provided by you for orders or inquiries).

  • Transaction Information: Details of purchases you make from us, including billing and shipping addresses.

  • Technical Data: IP address, browser type, operating system, and other details collected automatically through cookies and tracking technologies.

  • Communication Data: Any messages or correspondence you send to us via contact forms, email, or social media.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To process orders and deliver products.

  • To respond to inquiries and provide customer support.

  • To improve our website and services based on user interactions.

  • To send marketing and promotional emails (if consent is given).

  • To ensure security and prevent fraudulent transactions.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Third-party companies that help us with website hosting, payment processing, and order fulfillment.

  • Legal Authorities: When required to comply with legal obligations or protect our rights and security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data where applicable.

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at lawrence@sparkboxstudio.co.uk

8. Security Measures

We take reasonable measures to protect your data from unauthorized access, disclosure, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SparkBox Studio
Email: lawrence@sparkboxstudio.co.uk
Website: https://www.sparkboxstudio.co.uk

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